CIGAR SERVICE
Staff training & B2B consulting
Training and consulting for hospitality teams, clubs and partners who want to elevate cigar-related service.
FOR TEAMS AND PARTNERS
Knowledge, service flow and standards designed for refined hospitality contexts.
Busso Riva supports hotels, clubs, venues and private partners in building a more confident and coherent cigar service.
Training can address product knowledge, preservation, guest interaction, service ritual, selection logic and the operational standards required in premium environments.
OPERATING METHOD
Training
Teams are guided through cigar knowledge, ritual and service fundamentals.
Consulting
Existing service models are reviewed and improved around guest experience.
Standards
Procedures and presentation are aligned with a premium hospitality context.